They Just Took over Management of Housing Complex Where I Live , ( Used One Time for Maintenance , , and Maintenance Did Job, Was Friendly At It And Did A Quick Assesment And Fast Repair
We have worked with Jackie at Ft Lowell on purchases - she is responsive , available and always willing to listen to our needs and develop custom solutions. Keep up the good work.
My AC unit went out, 6:00 in the evening. I put in a work order that night. By 9:30 next morning It was up and running again. Maintenance was great very professional. Thank you so much. You are all amazing.
Diana Butler at Fort Lowell has managed multiple houses for me in the Tucson area for more than 15 years. She has kept them leased and dealt successfully with all the issues that come up with regard to repairs and collections, etc She's fabulous... and I could not recommend her anymore highly.read more
Diana and Fort Lowell Realty & Property Management have managed my property for nearly a decade. From day one, Diana has been very responsive, honest and provided prompt results for us. We are very happy with Diana and how she has handled our... property. During the pandemic, Fort Lowell Realty & Property Management provided excellent communication and handled the difficult times with sincerity. We would highly recommend this company and Diana specifically.read more
Susan of Fort Lowell Realty was extremely helpful every step getting us into our apartment and is still on top of checking if everything is going good. Steven the Maintenance servicer is always on top of it when you need him and gets it done fast... and cleanly. Overall enjoying staying here, very nice apartments especially for the price.read more
We recently saw a listing for a furnished home for rent near Sabino Canyon in Tucson. I submitted an online inquiry on a Sunday, early the next morning I received a phone call from the realtor Diana Butler. Within the next 48 hours we had a walk... through, application, and then a fully signed lease. What a seamless experience!Diana was professional, warm, and incredibly competent. Wonderful communicator as she carefully took time to answer all my questions. Having rented many seasonal rentals over the years, this was by far the easiest process. I also appreciated the online application and payment system that made the interaction completely social distanced during Covid.read more
I have to say that Michelle Cunningham's team at Fort Lowell Realty & Property Management really came through for me. I have a unique situation that was preventing me from being able to be approved for several rental properties from other companies.... I want to give a shout-out to Susan from Michelle's team for going above and beyond to get me approved for a 12-month lease. The property itself is older, and I expect there will be maintenance issues. But I also know that they manage many properties in the Tucson area, and that it may take some time for certain requests to be fulfilled. I'm only saying that because of some of the maintenance reviews I have read. At any rate, I would absolutely recommend Fort Lowell Realty & Property Management, especially if you have issues that are preventing you from getting approval elsewhere.read more
Great complex quiet restful and calm. The apt is kinda small but when you have people like susan or Michelle Cunningham . They both have gone out of there way to help me solve ssues . And the most important thing, how many property managers call... text or respond almost immediately. None . Thank you Michelle Cunningham for helping me feel safe at home. Great community watch. Thank you Flrazread more
So far I been trying to get a hold of them I am on a housing program and that been trying to get ahold of them for days now just to see if I pass or not and find a home me (Carolee Hammond)and my daughter (Angelique L.) She is 15 and trying really... hard to get off the streets this is no way to live with children on the streetread more
I’ve been renting for the last four months and I have had a great experience. The management was easy to work with and get set up, the online portals for maintenance requests and rent payment make things so easy.We had to have some maintenance... done and Steven was incredibly helpful, quick to action on our needs and was very friendly. Knowing a staff of great employees can help me so quickly is huge while renting.read more
I was a renter with Fort Lowell reality for six years. Diane Butler managed the property I was at and she always took care of any issues that arose. My air conditioner went out last summer and she was quick to bring me her own portable unit so that... I would be comfortable. After renting for years she encouraged me to buy a home. She helped me find a beautiful home and guided me through the process. She is an exceptional realtor and cares about her clients. Thank you Diane for all you did for me and my family.read more
AJ was extraordinarily helpful with the purchase of our home. She anticipated nearly every concern or question we had and answered each right away and sometimes before we even asked. The road to home ownership with Fort Lowell Realty was very... smooth.read more
Im enjoying my new place so far so good. My children love their new home. Ana was very responsive and helped me in such a timely matter. Thanks you Ana for all your help.
Wonderful property management company; from the first showing to years into your lease - always on top of any issues or repairs. Professional and outstanding customer service.
The maintenance at ft lowell reality are very responsive. First moved in Jose and his handyman friend took care of jobs i thought would require a second visit. Edgar help fixed our furnese that sw gas brought up issues. Next business day was at my... door ready to work. Took care of job and gave us some history about our area. Appreciate the good work.read more
The leasing agent I've been lucky to work with is Mark (from Michelle Cunningham's team), and he went above and beyond to help me adjust to a big move from DC to Tucson. some things about the unit were not quite ready for move-in and between Mark... and the excellent maintenance team (Alonso, Boris, and others) all my kitchen appliances are up to date and i really enjoy cooking in my new space. The property itself is quiet and cute, and Sarah from the office team is very helpful.p.s. the lovely individuals involved do not really change my opposition to the idea of rent and private property, but...what's a body going to do? i still pay rent.read more
Best property management, we live out of state and Diana from Fort Lowell manages our rental. We have been so pleased with her exceptional work picking good tenants, helping manage any repairs needed, always going above and beyond ensure our... property is in good condition and keeping us informed. Excellent value, and peace of mind!read more
Always responsive and fast when we have maintenance needs. Everyone is super kind and helpful. Thanks for the great service!
Diana set me up in a fantastic guest house with a wonderful landlady. I enjoyed my stay and highly recommend these folks.
We worked with Susan from Michelle Cunningham's team and Sarah Haynie. Both were easy and awesome to work with but Susan was the BEST! Susan did everything she said she would do, when she said she would do it. We moved from another property managed... by Fort Lowell and getting into our new home was easy and had minimal hassle. Susan was always very friendly, upbeat and professional. I am very happy we had the opportunity to work with her! I have had a very positive experience with this company and its staff. Thank you!read more
I recently moved from California to Tucson.I’m renting a condo I absolutely love!Initially, I had some maintenance needs and I called the office. Their response was fast!Steve, (maintenance man) was so polite and helpful. My faucet was replaced... with an exceptional one! Thanks to Susan Billings and Steve.Overall, the maintenance help has been above par. I appreciate both Susan Billings, the Ft. Lowell office women and the maintenance men for their quick responses and professional manner.read more
I live at Colonia De Tucson Apts and since Fort Lowell Realty (specifically Michelle Cunningham's team) has took over managing our property hugechanges have taken place. The property is cleaner, laundry rooms are functioning and up to date, routine... peat control is done, and if you need a maintenance issue resolved they are on top of it!!!no more shady just doing the least amount of work just to get by!! They are replacing stoves and refrigerators and MOST IMPORTANTLY they are making our apts more family friendly getting rid of the riffraff so we live in a safe clean ENVIRONMENT. WAY TO GO FORT LOWELL REALTY KEEP IT UP!!!read more
I have been a renter for the last year and a half. All of the staff that I have spoken to and have worked with have been professional and responsive. My manager, Suzanne, is very kind, listens to my concerns if I have any, and is very attentive. ... She makes me feel like I am her only customer, even though I am sure she works with many renters.I now have the pleasure of working with the real estate side of Ft. Lowell as the owners of the home I am renting want to sell. My realtor Mary is wonderful! She takes her time to explain each step in the process and makes me feel like an important customer. I am working with both Suzanne and Mary and I could not be in better hands. I recommend both property management and realty services. I am a very happy customer!read more
I had the pleasure of renting a home with Nita Lauer for two years between selling and buying my homes. The home was beautiful!! The process in the beginning was so easy and professional. My property manager was Nita. She was very kind and got... everything taken care of quickly. We moved in and LOVED the house. The home was VERY well cared for and VERY clean. In fact, when the company came to turn on the gas to the stove and pulled it out, he even commented on how clean it was.During the two years that we lived there, we only had a few issues. One with the dishwasher and a couple with the irrigation system outside. When I reported these issues to Nita, there was a repair company there within 48 hours to fix them. Nita was always very responsive and I truly came to think of her as a friend in my corner. I know people who have dealt with property managers and they felt that they were only looking out for the owners of the house, but Nita had a way of looking out for us both.I would have stayed in that home with Nita as my manager if my family wasn't growing and I was going to continue to rent.I HIGHLY recommend Fort Lowell Realty and especially Nita!read more
Our rental agent, AJ has been super helpful from the beginning. From assisting us with the application process, giving us a personal virtual tour of the unit before move in, and being all-around very attentive to our needs, I have had a great... experience with her and her team at Fort Lowell Realty. Maintenance workers have been extremely quick, tidy, and helpful as well.read more
I’ve rented a few times- this has by far been the best experience because of Nita. She is always prompt on getting back to me about any of my questions, is extremely kind and professional. Nita helped me out so much when I needed a home!!! Recommend... 100%.read more
Diana from Fort Lowell was very professional and quickly helped me with my A/C unit repair. I really appreciate their great service and would HIGHLY recommend them for any homeowner.
Diana at Fort Lowell realty is very professional and responsible. It has been a great experience working with her.
I have lived in my home for 7 years and I can honestly say that the property manager Sarah Louis is an amazing person. She's always been easy to talk to and 90% of the time I only have to call her once and she answers if I leave a message she calls... me back right away.read more
This review is strictly regarding the maintenance dept and people that work in that dept. Nothing to do with the people that work in the office or that manage the properties. The maintenance dept have been very helpful. Always shown up when they say... they will. Any requests that I put in, if it was during the week i got a response the next day. They have done a great job for us.read more
Steve and his assistant was professional. I really enjoy Steve fast,honest approach.Just need to get pipe tighten up due to drip from pipe getting opening un clothed. clogged.
Update**My family and I decided not to renew our lease due to the rent increase. The property owner is most definitely taking advantage of the housing pandemic. We refuse to be a part of greed and the landlord is very much greedy. We paid our rent... on-time (or early) throughout our entire lease. We took care of the property and left it better than we received it. We were awesome tenants. The small duplex wasn’t in the best neighborhood and it was sandwiched in- between a home with ongoing domestic violence and a house with 5 poodles! Noise was a constant factor. Despite these issues we made it home and were content. We asked for a two year lease at renewal and it was denied. They were only offering a one year lease renewal. My family needs stability and they couldn’t provide that. Moving out was rough. Maintenance wouldn’t provide receipts for paint and thus our deposit was withheld way beyond the allotted timeframe allowed. It was impossible to get a hold of anyone to rectify this. Due to the unpleasantness of having to pester FLR for our deposit, I deducted a star. I understand that FLR is there to put the property owners first but dealing with slumlords is something they should stray away from.I’ve been a tenant of FLR for several months now and have been really pleased with the maintenance response and overall experience. Our previous landlord decided to move back into their home and so my family and I where left searching for a new place unexpectedly during the Covid-19 pandemic. FLR was very responsive, quick and thorough. Maintenance fixed minor issues with ease and flexibility. I appreciate having a professional property management company. This experience has been a much more positive one compared to previous companies. Thank you, honestly!I’d also like to quickly add that my property manager at FLR is Veronica (she is amazing!). I’ve only ever communicated directly with her and maintenance.read more
I would like to extend a huge thank you to maintenance, Steven, for being prompt and taking care of my maintenance issue in a timely manner, and completing it thoroughly. I would also like to say thank you to Ft Lowell property mgmnt as they've... been great at taking care of my maintenance requests promptly, sometimes even same day. You all are Great!read more
Really great company in my experience. I went through Michelle, frankly she takes forever to reply so that sucks a lot but she always sounds busy so I guess thats okay. I haven't had any huge issues with my rental. Getting maintenance called out is... easy with their portal online.read more
I am just about to start my second year with FTRPM and haven't had any problems at all. Although the rental space itself has had two leaks on the property that needed urgent and extensive work done, it was handled with great attention and quickness... from Ana in the office, as well as the companies hired to fix the problem. The reimbursements were sent out quickly and efficiently! I couldn't have been more satisfied with the way it was handled.read more
Diane with Fort Lowell Realty was very helpful with all requests. Moving in and out was a very smooth and simple transition.
I’ve been renting with Fort Lowell for the last year and half. My property manager Jessmar Romea is incredibly helpful, friendly, and communicative; and has been very timely in resolving any issues that have come up.This is the first time I can... honestly say that I’ve had no real issues with a landlord/property management company. I highly recommend Jessmar and Fort Lowell Realty!read more
I recently had a plumbing issue. Steve from maintenance accommodated my schedule and request for urgent help. He is always fast, kind, caring, and does excellent work. I have been very pleased with Ana, my property manager, as well. Thanks to you... both!read more
Colleen Kessler of Fort Lowell Realty and Property Management has managed my rental property for more than eighteen years with the utmost professionalism and integrity. I live far from the property but have peace of mind that Colleen is always... aware of needed maintenance and tenant issues, and handles both with skill and responsiveness. Colleen and Fort Lowell provide outstanding service.read more
I started working with Diana at Fort Lowell after relocating to the area last summer. Diana knows the greater Tucson market well, is quick to respond to messages/requests, and our business is always conducted in a professional, efficient manner. If... you're in need of a strong local Real Estate professional, contact Fort Lowell and ask for Diana!read more
I have been a Tenant at Ft Lowell Realty and Property Management for 7 yrs. They are a professional and great property management company. Anytime I place an order for maintenance with Property Meld. Steven Butts and his crew reply immediately and... their work is too notch. I am very grateful from Michelle Cunningham,Jordan,Kirsten,but especially to our new and wonderful property Manager Ana Consuelo which went beyond and above through my application at the Eviction Prevention Program. She cooperated and helped 100%. I got approved for 4 months free rent because of Ana Consuelos involvement through the the whole process. Thank so much for agreeing and doing everything you did to complete the process. I am so grateful and happy that you are my Property Manager. I enjoy living here and will keep being a very appreciative tentent for more years to come. Ana Consuelo you are # 1 all the way. Guadalupe Allangawiread more
Want to say thanks to Steve and his helpers on the maintenance crew for the quick and professional response to a few repair issues we had. After moving in we needed 2 items fixed and the response they provided was exceptional.
Susan and Fort Lowell were an absolute joy to work with! We are two working professionals escaping San Francisco during the pandemic for a month, and Susan helped us find an awesome short-term rental that was perfect for our needs (bright, big... kitchen, dog friendly, and outdoor space with a view). She was fast to respond to emails and sped us through the application process to make sure we got the place we wanted. Moreover, she applied a personal touch by walking us through the special parts of the house and providing local tips. Would definitely work with Susan again!read more
I recently had a cooler issue so I put in a maintenance request with Fort Lowell Realty. Xavier Mendosa promptly came out, diagnosed and repaired the problem. Xavier came right on time, he was very polite and he also knew how to correct the... problem. Thank you Xavier and Fort Lowell Realty.read more
My situation was Dire and complex but like a real life superhero Sarah came to my rescue and the rescue of my emotional support animal. She listened to my circumstances and why they occurred and she found a solution people like her are rare and they... proved that God is still in control I am so thankful for her and Fort Lowell Realty at this time in my life. Her profile picture does not do her justice a beautiful human being inside and out to who I am very grateful.read more
I have always had good experiences working with Diana and FLR has always been responsive to any issues I've had with the home I've rented for the past few years.
They want 3x income to rent to you! I rented from them for multiple years and can say while the properties need matience, some of the staff is great, shout out to property managers like Susan S, who go out of their way to help tenants work things... out and keep them safe! You can do much worse than FLR!read more
I recently relocated to Tucson. I contacted Fort Lowell Property Managementl to inquire about an apartment I was interested in. I dealt with Susan. She was very helpful and professional. She answered all my questions about the property and the... application process was very quick and easy. I highly recommend themread more